Frequently Asked Questions
Everything you need to know about Class A Jewellers
What materials are used in your jewellery?
We use premium materials including 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure long-lasting shine and durability for every piece.
How should I care for my jewellery?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store them in the provided Class A Jewellers pouch when not in use.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned.
Do you offer a warranty on your products?
Yes, all Class A Jewellers items come with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.
How can I find my ring size?
We provide a comprehensive Ring Size Guide on our website to help you measure accurately at home. If you are between sizes, we recommend sizing up.